Practicing the Essentials of Services Management

Under the supervision of Sujatha Thayan from the School of Marketing & Media (SOMM), students from intakes UCDF1506 BIT and BSA successfully organized a Team Building and Education Tour to Langkawi as part of their In-course assignment for Managing Services module. This tour also meant to provide students out-of-classroom exposure with regards to organizing and planning services products within the services and tourism industry. 

This education tour was aimed to enhance the students’ knowledge on the operation of service organizations such as hotels and tourist attractions. As part of the team building activities, the students also organized team kayaking and Frisbee, to strengthen the relationship and bonding among the participants.

Kudos to the students for putting their skills into practice; we are glad to see them enjoying themselves and gaining new experiences at the same time.